Return,Exchange & Refund Policy

We believe in delivering the best products which are handcrafted by skilled men and experts in the field, keeping in mind the emotions and ethics of upcoming fashion trends. We assure the quality of our products and endeavour to provide absolute user satisfaction.We do not allow exchanges or returns of the products dispatched in your country, yet in case of any query reach out to our customer care team via email at care@vedantfashions.com You can call us at +91 9674373838 (For International Customers Only).

1.Cancellation and Refund

We aim to keep in stock every item displayed on our website. However, if an item is unavailable after your purchase, due to any reason, we will promptly inform you via mail within two (2) working days from the date of the said purchase. Thereafter you have the option of either substituting your product with a same or higher priced product or cancelling the order, for which a refund will be initiated. This is not applicable in case of Customized Products*, order cannot be cancelled and no refund will be initiated once the payment is made. This information is also displayed to the user at all stages of purchase.

You can cancel your online order before the product has been shipped. Your entire order amount will be refunded subject to the following:

  • A request for cancellation has to be made within 24 hours of placing the order or before product is dispatched (whichever is earlier)
  • This is not applicable in case of Customized Products*, order cannot be cancelled and no refund will be initiated once the payment is made. This information is also displayed to the user at all stages of purchase.

Refunds will only be done in the following cases: 

  • Genuine quality issues (only for unused, unaltered garments with tags) 
  • Packages lost in transit 
  • In case if it is found that a wrong item has been shipped & delivered to you 

No refunds will be given in the following cases: 

  • In case of minor design and colour variations 
  • Order is of a Customized Product* 

2.Product Disclaimer Embroidery and Colour 

We regard the inherent qualities of our products with utmost care and we ensure the quality of our products but due to the nature of fabrics, we do not guarantee the garment’s embroidery or any colour bleeding therein.

Sizing 

The fit of our clothing depends on the cut, fabric and style of every garment. Some garments are designed to have a loose, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide available with each product to select the size or fit which is best suitable for you. Due to the nature of different fabrics the given measurement can differ marginally. 

Colour Display 

We have done our best to display the colours of the products shown on this website as accurate as possible. However, the colour of the physical products may be different from the ones displayed on the website which could be due to the settings of your monitor or colour of your visual display or resolution of the image or lights used while taking the photographs of the products. 

Wash care 

We request you to read the washing instructions carefully as mentioned on the tag of the product and follow the same to avoid any damages to it. 

3.Transactional Disputes 

Transactional Disputes if any, would be subject to exclusive jurisdiction of the courts of Kolkata, India. We, as a merchant, shall be under no liability whatsoever, in respect of any loss or damages arising, directly or indirectly, from to decline of authorization for any transaction on account of the Cardholder/customer, having exceeded the pre-set limit mutually agreed by them with their acquiring bank. 

The Company reserves the right to amend and/or alter any of the above policy terms and conditions at its sole discretion.

*Customized Products are select products which are currently out of stock but can be made specifically for the user upon payment for the same.